In September 2022, Uber got breached. An 18-year-old attacker bought a contractor's password on the dark web for a few dollars. The contractor had MFA enabled. Uber's MFA required pushing "approve" on a mobile app. The attacker couldn't push the button. So he pushed...
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The $2 Billion MFA Gap
In February 2024, Change Healthcare, a subsidiary of UnitedHealth Group, got hit with ransomware that shut down a big chunk of the U.S. healthcare payment infrastructure for weeks. Pharmacies couldn't process prescriptions. Medical practices couldn't submit claims....
Having Backups Isn’t the Same as Being Able to Restore
In July 2020, Garmin got hit with WastedLocker ransomware. Their website, their fitness apps, their pilot flight planning tools, their customer service, all of it was offline for about a week. Reuters covered the outage. Users couldn't sync their watches. Pilots...
The 23andMe Breach Wasn’t a Breach
In October 2023, 23andMe disclosed in an SEC filing that attackers had gained access to about 6.9 million customer accounts. The word "breach" got used a lot in the coverage. It's not really the right word. 23andMe themselves pushed back on it. They didn't get hacked....
The Helpdesk Is the Attacker’s Favorite Tool
In September 2023, MGM Resorts and Caesars Entertainment both got owned by the same threat group inside of ten days. Caesars paid a ransom that reporting later put at around $15 million. MGM refused to pay, took their systems offline, and disclosed to the SEC that the...
The Wire Fraud Came From a Vendor You Trust
Business email compromise at a law firm or CPA practice doesn't always start with your firm. About half the time, from what the FBI's IC3 reports show, the attacker compromises a vendor or a client first, and then uses that mailbox to defraud you. Which means your own...
When Microsoft Gets Breached, What It Means for You
In January 2024, Microsoft filed an 8-K with the SEC disclosing that a Russian state-sponsored group called Midnight Blizzard had breached their corporate network and read the email of members of their senior leadership team. The attackers were in the environment for...
SMS Text Codes Aren’t Really MFA
If your firm's idea of multi-factor authentication is "we get a text message with a code," you don't really have MFA. You have something that feels like MFA, and that feeling is worth less than you think. NIST deprecated SMS as a second factor back in 2016 in their...
The Outlook Rule That Steals Tax Season
The FBI's 2023 Internet Crime Report logged $2.9 billion in business email compromise losses. That's the line that gets quoted. What doesn't get quoted is the mechanism. Almost all of that loss runs through a tiny, boring piece of Microsoft Outlook called an inbox...
The Compliance Audit You Didn’t Know Was Coming
In December 2023, the FTC finalized updates to the Safeguards Rule under the Gramm-Leach-Bliley Act that apply to tax preparers, accountants, and any business that handles consumer financial information. The rule now requires specific technical controls: encryption,...









